Creating a World Without Limits for People with Diabetes and Related Conditions


Medical Equipment Manufacturing



Company Size

1,001-5,000 employees

LifeScan is a global leader in blood glucose monitoring innovation and digital health technology and has a vision to create a world without limits for people with diabetes and related conditions. More than 20 million people and their caregivers around the world count on LifeScan’s OneTouch brand products to manage their diabetes. Together, LifeScan and OneTouch improve the quality of life for people with diabetes with products and digital platforms defined by simplicity, accuracy, and trust.
Video - Leading the revolution in wellness management

The Opportunity

Principal UX Lead - Global Digital Solutions

Malvern, PA (Remote)
  • Overview

    The Principal UX Lead is an essential product design professional and a voice of user experience
    excellence in the design of all Lifescan digital interfaces. This role leads the experience design of
    patient-centric products and possesses futuristic thinking and intellectual curiosity about digital
    healthcare in the years ahead. The role requires a track record of success in user experience for digital
    products including mobile, web applications, and interoperable devices. It requires deep knowledge of
    agile new product development processes, ideally within a medical device, other healthcare or other
    regulated industry. In addition, the ability to understand complex interconnected product portfolios.
    This role contains a combination of hands-on UX exercise and vendor management of other external UX
    resources. The role must be accountable for the successful delivery of UX assets and product
    The position reports to the Senior Principal UX Lead will work closely with functional product and
    program managers to drive successful delivery of UX for all product portfolio objectives. The individual
    must maintain a strategic understanding of business objectives by aligning with leadership across the
    Product organization as well as the broader Lifescan product organization.

  • Responsibilities

    • Performs project management functions to ensure that user experience deliverables are
    completed on-time and within budget. Drives milestone deliverables and proactively reports on
    project risks, metrics, and outcomes.
    • Works closely with cross-functional project teams in the scoping of innovative new product
    solutions. Supervises the creation of all manner of UX/UI from initial concepting, wireframing
    through to finished product.
    • Define usability goals and develop metrics for measuring how well the product meets the
    intended use.
    • Organize concept creation workshops, create new concepts, brainstorm new user interface
    ideas and build mock-ups. Evaluate design concepts and user interface prototypes with end
    • Plan usability evaluations and design tests, recruit participants, conduct usability tests, analyze
    results and recommend changes, rewrite specifications related to changed features.
    • Plan and conduct site visits, analyze and document field research results, create environment
    and user profiles, report use study results.
    • Ensures alignment of product UX to all applicable OneTouch family standards

  • Qualifications

    • Bachelor’s degree required or equivalent years of experience
    • 5+ years experience in UX within a digital product environment
    • Expertise in diabetes is preferred
    • Regulated industry experience preferred
    • Expertise in digital therapeutics is of benefit
    • Experience working on products with a global footprint is preferred
    • Experience with digital (mobile and web) and on-device software for blood glucose meters,
    insulin pumps and/or other medical devices.
    • Knowledge and leadership skills to collaborate cross-functionally within Agile Product Teams
    • Ability to rapidly develop a strategic understanding of patient/customer needs.
    • Ability to facilitate workshops to explore all angles of ideal UX/UI for a new product will be
    • Constantly maintained understanding of what competitors are doing to stay ahead of the UX/UI
    • Constantly maintained understanding of state of the art in cross-industry digital best practices
    for mobile, web, device, and emerging digital interfaces

Building career-spanning relationships, from candidacy to organizational leadership, we provide access to the future of the Medtech and Pharma.